Dear Visitor

As you may know, we have been awarded the title of “The world’s first lean dentist” at the Shingo Prize Conference, on March 29, 2007. The title is certainly a great honor, but we won’t let it detract us from being a dentist first. In fact, Lean Management is only a vehicle, a tool that allows us to serve our patients more efficiently. We adopted it only because it gave us better results than other management systems. If, at any time, a better management system showed better results, we would switch with no hesitation; because, again, our commitment goes to the patient—not to the management system.

Through this website we would like to interact with our visitors. We will share with you the details of our story and the application of lean to dentistry, hoping to learn from your comments and your questions. We have just created a new blog page. Sometimes I find it difficult to just sit down and write, but when you ask me a question, ideas flow a little easier. Please visit the blog, and don’t hesitate to post your comments and your questions, or e-mail me at sami@firstleandentist.com

Thank you,

Sami Bahri, DDS